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Privacy Policy

1. Controller

The controller for data processing on this website is:

SnipeFlip
[Your address]
[Your email address]

2. Collection and storage of personal data

When you visit our website, information is automatically sent to our website's server. This information is stored temporarily in what is known as a log file.

The following data is collected without any action on your part and stored until it is automatically deleted:

  • IP address of the requesting machine
  • Date and time of access
  • Name and URL of the requested file
  • Website from which the access originates (referrer URL)
  • Browser used and, where applicable, your computer's operating system

3. Use of your data

We use the collected data for the following purposes:

  • Providing and optimising our services
  • Improving usability
  • Analysis of user behaviour for further development
  • Personalised product recommendations

4. Cookies and tracking technologies

Our website uses cookies and similar tracking technologies. These are small text files that your browser creates automatically and that are stored on your device.

4.1 Necessary cookies

These cookies are strictly necessary for the operation of the website and cannot be disabled.

CookieProviderPurposeRetention
next-auth.session-tokenSnipeFlipAuthentication and session managementSession
snipeflip-cookie-consentSnipeFlipStorage of your cookie preferences1 year

4.2 Analytics cookies

These cookies are only set with your consent and help us understand how visitors interact with our website.

Google Analytics 4

We use Google Analytics 4, a web analytics service provided by Google Ireland Limited ("Google"). Google Analytics uses cookies to enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

We have enabled IP anonymisation, so your IP address is truncated by Google beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area.

CookiePurposeRetention
_gaDistinguishing users2 years
_ga_*Storage of session state2 years
_gidDistinguishing users24 hours

Hotjar

We use Hotjar to better understand our users' needs and to optimise the service on this website. Hotjar's technology gives us a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.), which helps us align our service with our users' feedback.

CookiePurposeRetention
_hjSession*Session data for heatmaps30 minutes
_hjSessionUser*User ID for Hotjar1 year

4.3 Marketing cookies

These cookies are only set with your consent and are used to measure the effectiveness of our marketing campaigns.

Brevo (formerly Sendinblue)

We use Brevo for our email marketing and to analyse newsletter campaigns. Brevo allows us to measure the success of our email campaigns and to improve our communication.

CookiePurposeRetention
sib_cuidNewsletter tracking and email marketing1 year

4.4 Changing cookie settings

You can change your cookie settings at any time via the "Cookie settings" link in the footer of our website. There you can individually adjust or withdraw your preferences for analytics and marketing cookies.

5. Your rights

You have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR): You may request information about the personal data we process about you.
  • Right to rectification (Art. 16 GDPR): You may request the correction of inaccurate personal data or the completion of the personal data stored by us.
  • Right to erasure (Art. 17 GDPR): You may request the erasure of the personal data stored by us.
  • Right to restriction of processing (Art. 18 GDPR): You may request the restriction of the processing of your personal data.
  • Right to object (Art. 21 GDPR): You may object to the processing of your personal data.
  • Right to data portability (Art. 20 GDPR): You may request that we provide your personal data in a structured, commonly used and machine-readable format.
  • Right to withdraw consent: You have the right to withdraw consent you have given at any time with effect for the future.
  • Right to lodge a complaint: You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data.

6. Contact

If you have questions about the collection, processing or use of your personal data, please contact us at the address given above.

Last updated: January 2026